Anyway, has anyone had any troubles with this website before? Long story short i made an order to purchase two pairs of shoes and i change my mind. I emailed customer service and asked them if i could revise my order to include new items and they said it was no problem. The money was not taken from my account at this stage (for the original order), even though i had already given my credit card details and checked out.
I received an email back saying that my order could be revised and i was given a new quote. In my first order i was quoted ~$55 for shipping for two pairs of shoes. In the revised order the shipping for pairs of shoes was $197. Wtf? I replied asking why the shipping was so expensive and whether there was a cheaper alternative, their reponse was pretty much no that is the only shipping option for international orders. Well... ok i thought. But here is the really dodgey part. In one of the emails i was sent i was told the following:
"Unfortunately, that is our only shipping option. All international orders are up for review after placing the order online. In order to process your I will need the following information.
We will need you to provide us with a copy of your credit card statement, picture i.d. and front and back of your credit card in order to process this order. You can either fax or e-mail this information to us. I apologize for any inconvenience, this is solely to protect our card holders"
Err wtf? Well i am definitely not going to give you my identity...good try though. But anyway has anyone had any problems with these guys? Or does anyone now a cheap palce to buy Nike Machomai Boxing Shoes (mid)
Edited by bzkurt, 23 December 2011 - 09:04 PM.